Our dedicated team is committed to providing the most cost-effective and attentive service possible. We take time to listen to each of our customers’ specific needs and requirements and follow a structured four-step ‘L.E.A.D’ approach with every vehicle in our care. This ensures that we provide a transparent and unrivalled service. We:
1. Listen – to your requirements and explain our process.
2. Explore – we investigate and verify the issue.
3. Advise – we advise on the options and recommend solutions. We will also provide a cost for the work as well as an estimated time for delivery.
4. Deliver – upon approval, we carry out the work as specified. If we do encounter any issues that may affect the final cost or delivery estimate however, we will advise you as soon as possible. Once all work is completed, we perform a final road test before releasing your vehicle.
With our principles and L.E.A.D process in place, it’s no wonder we’ve established ourselves as one of Surrey’s most well-respected car garages. To book in for car repairs, servicing or an MOT, please don’t hesitate to get in touch with W.Carey today.
As ISO9001 and ISO14001 certified company, Our PVC floor products strickly follow international quality standard, Sensse SPC/LVT Floor has passed CE certification from Europe and was verified by national laboratory from Singapore HDB. The key performance from Sensse Floor was qualified through SGS laboratory testing.